Customer Reviews

Extremely professional.

Aaron was a very friendly & knowledgeable. We were pleased.

Eric was wonderful. Highly recommend. Very personable and knowledgeable. Found and fixed the problem and communicated well. Great experience.

On time, professional, knowledgeable

Chris Linton from hoover plumbing did an outstanding job with my toilet repair. He explained everything he needed to do as well as evaluating my other toilets. If I have any future plumbing issues....I hope hoover sends Chris back to my house. The price was fair for the excellent work as well as the advice I received

We had a great experience with our plumbing inspection today with Hoover. Justin was incredibly kind, patient, and knowledgeable. He took the time to walk me through everything he found, and explained what was an issue and what wasn’t, so I fully understood the situation and felt comfortable moving forward. He never made me feel rushed or pressured, which I really appreciated. Highly recommend Justin and the Hoover team!

John went above and beyond And found the problem instantly with our heater I feel like he didn’t have to do what he did, but he did and put us in a better situation 🙂

Excellent quick service

Electrician arrived super quickly! He was very knowledgeable with all of my questions (which was a lot) and fixed another thing quickly. Inexpensive based on other places. Definitely a recommended service!

Matthew was a super nice guy, and was able to quickly get my clogged sink working again. No charge since the service call was part of our plan.

The technician Greg Dugan did a great job in performing the whole house electrical checkup service and he was very professional in providing the suggestions for future maintenance of the whole system.

I was at a loss with no hot water and no answers to resolve this problem. Then the stars aligned and I called Hoover for help. In swooped their dream team just in time. Dorian,his supervisor, and Brendan.put their knowledge and expertise together and diagnosed my problem! Tom at DTE even stepped up to help. End of story : We have Hot Water!!!!!! They came to my rescue right away, on this cold winter day. THANKS to all at Hoover!

John was very helpful and he knew what he was doing and I learned a lot about my furnace

Our technician, Jack Quartuccio, arrived on time and immediately checked out our complaint that our upstairs tub was not draining. He quickly found the problem and got things draining right away. He was very professional and courteous. I will use Hoover again if this is the kind of expert service I can count on.

Very friendly, professional, thorough, took time to explain details, discussed available options and safety concerns.

Amazing people amazing company

David did an excellent job. I waited several weeks so that I didn't make a hasty review. He came to do our free HVAC inspection that we get with our annual service and he was very thorough and informative.

Chris was very kind and friendly. Thank you

Jared was prompt, professional and knowledgeable. He took care of my issue immediately.

Outstanding work at a very reasonable price. Still amazed that I booked my appointment for same day service. I would recommend them to anyone.

John was so nice and efficient. Very helpful.

Timely, thorough and polite. Excellent service.

Tech Taylen was on time, pleasant and efficient! Problem identified easily and fixed on the spot! He answered questions and was very helpful. The scheduling and check in process and communications are the best! Being on your service plan is a great thing for my peace of mind!

He was soooooooo professional and honest. Man of character

John was great! He was able to come out very quick, very informative, kind, and efficient. Also very honest which is appreciated!

Melissa was knowledgeable, personable, and had a thorough knowledge about our furnaces. She performed many tests on our 12 year old Goodman furnace. Our second furnace services an addition to our home well before we moved in 10 years ago. It had rusting and a perforation on its vent pipes. Melissa and Evan did a great job rerouting and replacing the pipes.

Great work. On time and out in a timely manner

Very quick emergency response. I got home to no heat - house at 48 and outside temperature going down to 10 degrees. They had John out to my house that night. I particularly appreciated that I was able to talk to a real person. Many of the other companies had an AI answering service … I want a real person when I’m in trouble!

Ryan is amazing, he explains what he has done, what he discovered and what I need to do to keep my furnace in good working order. Hoover representatives keep me informed on when the technician is scheduled to arrive

Staff was pleasant. They called me to let me know John my service guy was on his way. Very nice man. Explained everything he was doing and he was very thorough on the inspection of my AC. I recommend this company 👍👍👍

Although the news he gave us wasn’t great….money….John was great. Timely, polite, professional, explained as he went along, what was needed, etc. Good guy.

Dee was amazing to work with during this emergency. Very grateful for the work.

Melissa Knowledgeable efficient professional polite and a great representative of Hoover. I Will definitely request her again. Also, recommend to her & Hoover to my friends

Friendly, professional, and honest, always top service!

Hoover came out same day, which is the 2nd time in a row they’ve done that. - great customer service! Wes was knowledgeable and did great work. He replaced some copper gas lines, installed a new toilet and ran a new water supply line and shutoff valve; skillfully.

Aaron was great today! Personable and knowledgeable about everything we needed fixed. I have hot water again❤️

Tyler was amazing I appreciate his patience as it took me a while to get to the door he was understanding and informative

The house was very cold. Mr Parsons checked the thermostat first and explained I needed to replace the batteries! He checked the furnace and confirmed it was operating as it should.

Very happy with service. Bought the full pkg of services.

Blake was great and did a fantastic job! He was knowledgeable, considerate and through.

Eric carefully assessed what services I will need and gave me an estimate.

John was very clear explaining the issues, and was very helpful and professional. Thank you!

Joseph very thorough and professional.

Timely, thorough and polite. Excellent service.

Tyler was very knowledgeable and had great customer service. Thank you for coming out in the freeze rain to assist with my plumbing.

Had great service on a pretty complex project from Danny and Brennon. Communication from the central office was prompt and happy with how the work turned out.

Marquan was professional, polite and answered all my questions.

Blake did a great job-took lots of pics-and thoroughly explained everything he did. He’s a good ambassador for your company!…Susan & Dwight Logie

Chris was pleasant and easy to talk to. Answered all my questions.

Called Hoover, Dave came and gave estimate on a timely basis. Following Monday, 10/07 Dave and Bill did an excellent job in 2 1/2 hours. Totally satisfied. Thank you

Service was great. Price felt like i was extremely overcharged. Replacing one GFCI outlet cost me $460.00. That's insane

Unfortunately the amount to replace my leaking bathtub fixtures was way out of my price range. Hope to find it cheaper or I will learn to live with it

Very calm and knowledgeable. He explained everything very well.

They came very quick and helped sort out the problem. The technician was super professional and thorough. Highly recommend!

Dorianbwas very professional and informative. Hoover never has failed us.

Came back for a null function after two years and it was covered under warranty.. Superior service!!

He fixed my garbage disposal, Thank you!

I am absolutely ecstatic about the service I got from Shane and Aron from Hoover. After getting no timely response / respect from two previous electric companies I called, Hoover came out the next day to install a transfer switch and other assorted parts. One day! Their price was very competitive with the one quote received, the difference being they actually came out and performed the service. The small companies are a bit cheaper, but they put you off forever, with no apology at all. Shane and Aron were extremely kind with me, let me watch and ask questions during the process. At my request, they stayed and the explained how everything is to be properly operated (a mini-training) before leaving. I cannot overstate how pleased with them and Hoover. 10/28/2023 New Review I needed a redo on the electrical outlet from the prior installation. Hoover sent out a technician the very next day. He properly diagnosed the problem and installed a different outlet which addressed the problem. It was covered under under guarantee, but my Hoover membership would cover anything else. I like Hoover's responsiveness to it's customers. Update 12/08/25: I had Hoover do a routine furnace inspection today. It found and documented a crack in the heat exchanger, which is a serious problem. Chris, their technician did an excellent job, and I am appreciative of his expertise. Furnace needs replacement, yes, but we have been spared from the danger of carbon monoxide exposure heading into a severe winter and high furnace use.

Ryan was exceptionally professional, kind and open to questions and explaining what he was doing.

Very responsive client service and was able to get an appointment same-day especially given the coldest day of the year. Technician (Cameron) was very thorough and explained everything he did to fix my furnace issue. I will be a return customer!

Experienced and professional crew , fix the problem in 15 minutes

Tyler, was very professional and courteous. He gave us a full explanation of what he was going to do and he did it efficiently. Our drains work well now.

Aron was very very helpful and professional. He made me feel comfortable and answered all of my questions expertly. Thank you so much!

Wesley did all he could to dislodge frozen kitchen pipe. He’ll have a snaking crew dispatched and verbally suggested a repair to hopefully end the frozen pipe issue once and for all.

Jared Gill was very understanding and prompt in taking care of my concerns. He was very professional, and pleasant to talk to.

Thank you, to the entire team at Hoover EPHC! Professional and considerate service technician Wesley Green took good care of us and our property during a main value replacement. The team also worked with my personal requirements as a disabled veteran and provided discount based on my status. I am highly recommending this company!!!

Kyle provide exceptional service

Very professional, efficient, quality work. Explained everything while listening to my concerns with the issue and took care of everything. Will definitely be a repeat customer.

He was great and knowledgeable over all nice person

I called in a slight panic because I needed the work done immediately. They accommodated me and had someone out within an hour. The tech was polite and helpful. I recommend this company.

Chris did a great job of discussing his inspections/findings with me, explaining details and pricing step by step. That really helped me understand what needed to be done. Chris was very pleasant, knowledgeable and didn’t mind my many questions!! Hoover was the first of my 3 chosen companies to get an estimate from. Because I was so impressed with Hoover, they set the standard for what I was looking for in a plumbing company. Chris was a big part of that standard. His personable manner kept Hoover at the top of my list, even when other companies prices were comparable. Thank you so much!!

Had a wonderful experience with Hoover with electric. The technician arrived on time and was very professional. He took the time to explain everything and went over all of our options with us so that we could make the best possible decision.

Very polite and clean.

Delton did a wonderful job!!!!!!!!!

To whom it may concern, Blake M is an awesome tech that pays attention to details when servicing my furnace. I highly recommend Hoover for your furnace maintenance needs. Remember to ask for Blake M, or someone just like him!!

Brendan is very personable and explains everything in layman's terms. He is a very good man to have on your team.

Friendly, knowledgeable, answered all my questions, offered suggestions.

Chris was very considerate and explained everything clearly.

Jeff was very nice and knowledgeable. I would be happy to work with him again!

Hoover never disappoints in getting the job done quickly, with great service and a fair price! #Hoover#1. Thank you Byron!!!

Joe was a very kind technician and did a wonderful job In no time at all, very Cleanly make sure everything worked perfect before he left all in all good experience.

Cameron was great. He was honest and efficient. He went through everything that he did and explained how the vip membership may be a good idea for us. Glad we made the call for them to come out! We will definitely be taking advantage of the vip membership and using them for future service calls!

John was great and I'd recommend him in the future.

Chris Meyers! He did very good job! Have a great day!

I was very pleased with my install for the furnace and central air. Everything was explained thoroughly and they kept me updated on the install process. I highly recommend this company

I had them out, and although the blockage took a more extensive job to remove, I was very pleased with the professionalism of the plumbers. They explained my options and didn't push me to go for the most expensive option first. We worked our way up, and although my sewer blockage was nasty, they got it as quickly as possible without delays. The office staff was invaluable, and the price was satisfactory. Higher than I wanted but lower than expected. This is the first plumber I would recommend without hesitation.

The technician was very informative and knowledgeable.

Jared Gill was excellent!!! He did everything I could ask of him and fixed my issue!!!! Very professional!!!! Tyler Tilk did and excellent job with my plumbing issue! Very thorough and honest!

Matthew was very helpful, explained every step of the process and procedure. He is extremely courteous and kind.

Went above and beyond to help figure out out issue would definitely recommend

Excellent and professional service.

Outstanding tech and communication skills.

Tristian was prompt and professional.

Chris, our technician, was prompt, personable and knowledgeable; we definitely feel we’re in good hands working with him.

Very polite and professional. Helpful notification reminders. Overall experience was wonderful with every service call. I have used their services for heating, cooling and electrical. Will be using Hoover for as long as they're in business.

My experience with working with Jared, who came up to My Home was exceptional. He’s very professional very knowledgeable. Also, when calling into the office, I’ve had nothing but a positive interactions with the employees that were assisting me on telephone calls.

I just had Hoover come out to fix an issue I was having with the pressure in my shower. The technician, AJ Demasellis, quickly diagnosed the problem and fixed it. This is the second time I've used Hoover for an issue in my home and each time I've received great service from techs who were friendly and efficient. I'm not hoping for anymore issues with my house that I can't fix myself, but if another arises I'll definitely call Hoover to handle it.

Very professional. Was satisfied with the job. He replaced the two switches in the basement. He also checked out the electrical panel. And the switches to the ceiling fan in the living room.

Austin was polite and professional and a huge help!

I have worked with Chris many times.He is very knowledgeable, professional and friendly!!

Very professional and friendly.

My elderly brother had no hot water on Thanksgiving, and when I called a couple of plumbing companies the next day, they were not able to send someone out until the following week. However, Hoover sent Dorian out within an hour or so and he fixed the problem in minutes for under $100. My brother was planning to drive to Menard’s to purchase a new water heater, which he ultimately didn’t need. I spoke to a very pleasant and understanding woman on the phone, and I highly recommend this company!

Excellent problem-solving and prompt service delivery.

On time and did great job explaining everything.

Very professional and reliable.

Joe did a great job and was very honest and professional. Hoover will get a very good recommendation.

Very nice and professional and explained everything

Chris was very informative, friendly, and efficient. I highly recommend him and Hoover! Thank you!!!!

One very good technician! You’d be lucky to have Jordan as your tech. Very knowledgeable and thorough.

Quick response with several updates throughout day of ETA Very professional tech and took care of issue

Matthew was polite but I was disappointed that he was not prepared to solve the plumbing problem I had described to Hoover.

Both the technicians that came to give a quote we’re very professional very honest in their opinions and very trustworthy

Jordan was very professional.... explained everything.

Brendan was very helpful, professional and patient!

Austin was very helpful. The pricing is reasonable. Will definitely call them again.

David Dunlap arrived for our annual heater inspection within the (8-10am) window. Very professional and courteous; wore shoe covers, asked for the location of the thermostats and boiler, and took it from there! I got a detailed report of his findings and we are good to go. I didn’t include the price because the inspection is included with our annual membership.

Called and got same day service to have a drain pipe rerouted. Great customer service from Amber on the phone and Jeff with the repair.

Very professional and explained the way to avoid future problems. Unclog the kitchen sink.

Dalton did an excellent job fixing the issue I had with my circuit box. He was professional and courteous and explained the electrical issue I to my satisfaction.

Service technician was very knowledgeable and did a thorough inspection. He spent enough time to evaluate my furnace and answer all questions. Hoover offers a lot of different services including electrical and plumbing. A good one stop contractor.

Completed annual hvac check and maintenance. Very thorough and gave lots of great information!

Blake went above and beyond! Very helpful and professional!! highly recommend!!

Greg was super efficient, thorough, and informative on how my house was doing and what needed focused on the most.

Great job! Very personable. knowledgeable.

Dorian came within the hour, fixed my problem, and kindly answered all my questions!

Chris was on time and did a thorough inspection. Pointed out areas of concern and gave me options for any repairs.

I called Hoover and asked for Jared, one of their electricians who has been out to my place in the past. He addressed my concerns and assured me there wasn't a major problem. Peace of mind is something I can always count on from the Hoover team. I highly recommend this company.

Blake was great. He was very thorough and explained everything.

Dorian couldn’t make the repair upon his visit however he was very professional and knowledgeable and coordinated the repair to be completed the next morning

Great service very knowledgeable tech, showed me a few tips/tricks to maintain system, highly satisfied

Very good information. Not within my budget. Did not have any service done.

Dustin and Corey were wonderful. They explained everything and were always communicating what was happening. They were honest and very professional.

Jared was very professional & knowledgeable. Definitely will call Hoover again for service.

Jeff did a great job! Super efficient and prompt!

I really do like the Hoover professionals and the quality of their work. Pricing is reasonable, although perhaps a little on the high side. I don’t mind though because they are on time, polite, clean, and thorough! I normally am a DIY person but sometimes I don’t want to DIY. I Highly recommended Hoover.

Dion was honest, friendly and exactly what you are looking for in a plumber. I would gladly use Hoover again for future services based on this initial experience.

Tyler did an excellent job. He set expectations and was professional, personable and productive. We highly recommend Tyler and Hoover and would gladly have Tyler work with us again!

My grandson flushed Legos down the toilet and they got lodged in there causing it to back up. I called Hoover plumbing and Tyler came to fix the problem. Tyler walked us through step by step and kept us informed of the costs before proceeding . He retrieved the legos and cleared the line quickly. I will never call another plumbing company! He also gave us information about Hoover's affordable V.I.P. club that we will be joining. Tyler even left a video for my grandson, at my daughter's request, telling him to "never flush anything that doesn't come out of your body." Great experience! ⭐️⭐️⭐️⭐️⭐️

Super friendly! Love how the company sent a name and photo for the technician I was expecting

I had a good experience with Wesley. He took his time doing my plumbing inspection, pointed out areas that may become a concern (rust on galvanized pipe), and answered all questions to my satisfaction.

We hired Hoover to replace our central air conditioner in the summer. They did a great job! They unit is very efficient and quiet.

Very forthcoming with information and very speedy.

Outstanding service, outstanding crew& I have been with them for at least 5 years. Furnace, circuit breaker, water heater, air conditioner & major water line break repair!

Byron was very personable and professional. He was obviously extremely knowledgeable and actually quite patient with all of our questions. We hope he comes to our inspection next year! He is a 10 out of 10.

My wife and I have used Hoover Electrical and plumbing 3 different times now and the service has been outstanding each and every time. We will continue to use them for all of my future projects and a special thanks to Blake who’s workmanship and attention to detail has exceeded our expectations. Thanks again the Dunnigan’s

Chris was personable and engaging. He fixed our issue quickly and efficiently. Gave us recommendations as far as upkeep with our furnace and Hot water tank. Also recommended the membership, which I am so happy we purchased. His customer service was exceptional. So much so my husband asked for his card specifically, so that next time we are in need we can request him.

Jared did a great job setting up the new outlets for my garage. He keeps things clean and is a nice person.

Great guy who isn't afraid to get right into fixing things! Above and beyond!

Our technician was amazing. Friendly, informative answered all our questions

I found Austin to be very helpful and informative , taking time to explain each point in detail. I look forward to the estimates , to help plan upcoming remod.

Excellent Service and Very professional. We have older home with unique wiring issues - Aaron was very knowledgeable on how to figure out our unique GFI concerns. Thank you

Dorian Lyons was the BEST!! Great attitude!! Very professional!! Very kind and patient!! He was very thorough and detailed! He helped with garbage disposal and plumbing issues

Thorough, professional and expert!

Great service as always. John did a phenomenal job, very knowledgeable.

Jared was excellent and answered all electrical questions

Professional workmanship. Friendly and informative.

It was a timely, professional, complete and excellent service call. I genuinely appreciate Tyler’s professionalism and the effective of communication to help me understand my concerns and options. Well done.

Wesley Green did an amazing job of checking out my issue. I thought I had gas/plumbing issues. Not only did he do a great job, he was very transparent about everything and was fun to talk to! Thanks!!!

Jared was fantastic. Very informative and respectful. I'm pretty sure I'm moving forward with your company, mostly because of him. I have one more quote to receive and I'll let you know this coming Monday.

Travis did a great job replacing my toilet

Aaron was fantastic! Super friendly, on time, professional, and really knew his stuff. He explained everything clearly, worked efficiently, and left the area spotless. It’s hard to find someone this reliable these days. I’ll definitely be calling him again and highly recommend his services!

He was great! On time, extremely professional and did a great job very quickly! Thanks for the help!!

John was very professional and knowledgeable.

Tyner is very professional and courteous doing his job. He makes sure everything is working correctly before he leaves. I hope you give him a bonus for jobs well done.

Very knowledgeable and helped me greatly Jim Burroughs

What started out as a request to unclog a toilet became a leak repair and drain inspection, cleaning and jetting out with “The Raptor.” It was something I hadn’t planned, but decided after the first guys came out, to add the secondary services. One unplanned service was to reroute the sink drain to avoid an original pipe that was buried in a wall to a new branch that was added to the drain stack in the basement.

Techs were very knowledgeable.

Tyler was so professional and patient with the “issue” at my dad’s. Thank you for the the quick service and excellent care.

Brendan gave us a detailed quote for ev charger and 2 20 amp circuit installed. He was great to work with and I wouldn’t hesitate to refer him.

John Parsons was very pleasant. He took time to explain what he was doing for the furnace tuneup. He gave me a break down of some possible issues and did not pressure me. I appreciate that!

Cameron was kind, diligent and knowledgeable. He is exactly the type of person I want working on my house.

Technician came to my home well within the timeframe I was given. Very cordial and had nice conversation while he explained the details of the inspection and what he was looking for.

Extremely professional plumbers, they are the ones you want doing the work. I highly recommend.

David came by for our furnace check-up and was amazing! He was super nice, very detailed, and went through all the photos while explaining everything in a way we could easily understand. The whole process was quick and smooth.

Professional work done.

My tech Danny was awesome! Informative, kind, and fast! Definitely recommend!

Brendan was very attentive and was able to quickly assess and correct our electrical issue. I truly appreciate the service that I received!

Kyle came and gave me an estimate on installing a gas line. Unfortunately, I couldn't do the job at this time. He was courteous about it and said that Hoover understood. We always use Hoover Electric for our heating, cooling, plumbing and electrical needs. They have reasonable prices and do excellent work.

Brendan was knowledgeable, pleasant and arranged for the work we need. The work (all electrical) has not been done yet so cannot comment on that.

Very personable, honest, knowledgeable, answering all of my questions in a way I understood.

Melissa Goodell was amazing! She is very thorough and cares deeply about her clients. She is great at diagnosing and explaining everything that is going on.

Helped troubleshoot issue with humidifier leaking overnight, very helpful

Blake did a wonderful job, patient and professional. Couldn’t have asked for a better technician to get me up and running and ready for winter. 10/10 would call again.

Excellent follow up and advice. Great attitude also. Mike is clear, knowledgeable and kind. Great employee!

Excellent service very knowledgeable technician

Hoover was available the next day and Danny was efficient and proficient in changing out the old copper shut off valve and installing a new one to our refrigerator.

He did a wonderful job in removing the water back up in basement floor drain. Very professional and courteous. I would recommend him to anyone.

Chris showed and explained the problems with my furnace. He took the time to give me the options because my heat exchanger was cracked. So I can either repair or replace the furnace. He was bery thorough.

Danny was great..explained everything in detail and did a great job!

Brendan was terrific. Took care of the electrical problem and explained it very well.